Terms of Service — BrandForge OS

1. License

A Desktop purchase grants perpetual local use of the delivered version on compatible systems, not a dependence on the seller continuing to operate and not a guarantee of future OS/provider compatibility. Owner ($199 once) covers one named user and internal marketing for businesses they own/control. Agency + Source ($499 once) adds client work, rebranded Desktop runtime resale under the reseller terms, and development-source access. Required Python runtime source may be redistributed by an authorized Source-tier reseller; wholesale development-repository/source resale and onward reseller rights are not granted. Copyright/third-party notices must remain in the package. Maintenance/security updates released in the first 24 months are included; perpetual support and every future feature are not promised.

1b. Hosted subscriptions (hybrid cloud)

BrandForge Cloud is a separate recurring service: Free has 3 lifetime completed campaigns; Pro is $49/month or $490/year with 50 per UTC calendar month; Agency is $99/month with 300/month. Pro is capped at 20/day and Agency at 50/day, both with 2 concurrent generations. Service-wide safety budgets also apply. Completed usage carries across plan changes and is not restored by deletion. Paid-to-paid changes preview and update the existing subscription; cancel renewal through Manage billing. Immediate account deletion cancels verified recurring subscriptions before erasing the workspace. Cancellation is not a refund. Buying Desktop never starts or includes Cloud access.

1c. Eligibility

You must be at least 18 years old (or the age of majority in your country, if higher) and able to enter a binding contract to purchase a license or subscription. Accounts are for a single named user; Cloud is a single-account workspace, not a multi-seat team service. You are responsible for keeping your credentials secure and for activity under your account. Client work requires the Agency + Source tier (Desktop) or a paid Cloud plan within its stated rights.

2. What is NOT included

• You may not redistribute, resell, or share the software itself (except under the Agency + Source tier resell license).
• You may not use BrandForge OS to build a competing product or service, except for the separately-branded hosted service permitted under the Agency + Source license.
• API keys you connect (Groq, Gemini, Ollama, etc.) are subject to those providers' own terms and pricing. BrandForge OS does not resell model access.

3. AI-generated content

All campaign output is AI-generated draft material. You are responsible for reviewing and approving all content before publishing. You are solely responsible for compliance with advertising law, platform policies, trademark and copyright in your jurisdiction. We recommend fact-checking any claim (numbers, testimonials, pricing) before use.

4. Privacy & offline operation

Desktop stores work locally; connected providers, optional tools and remote endpoints can receive selected prompts/context. Cloud stores workspace data on hosted infrastructure. Consult the Privacy Policy and current provider policies. The requests counter is not an exhaustive network monitor.

5. Refunds

14-day money-back guarantee — see the Refund Policy.

6. Warranties & liability

The software is provided “as is” without warranty of any kind, express or implied, including fitness for a particular purpose. To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid for your license.

7. Termination & changes

We may update these terms with 14 days' notice for material changes. Continued use after changes means you accept them. If you breach these terms we may revoke the license; your previously generated files remain yours.

8. Contact

support@brandforge-os.com

9. Governing law & jurisdiction

These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict-of-laws rules. If a dispute arises, the parties will first attempt to resolve it through good-faith negotiation for 30 days after written notice. If it is not resolved in that period, it will be finally resolved by binding arbitration under the UNCITRAL Arbitration Rules, seated in Karachi, Pakistan, in the English language. Nothing in these Terms limits any mandatory consumer-protection rights you hold under the laws of your country of residence, and either party may still seek interim or injunctive relief from a competent court where required to protect its rights.